Session 3: Introduction to Vehicle Service Procedure
Unit 6: Introduction to Vehicle Maintenanceand Servicing
Textual Question-Answers
Check Your Progress
A. Fill in the blank
1. Job card is used for filling …………………… of a vehicle.
Ans: Job card is used for filling service details of a vehicle.
B. Multiple choice questions
1. Defects pointed out are noted down in a standard format whichis known as ………………..
(a) complaint book
(b) rule book
(c) job card
(d) register
Ans: (c) job card
2. What type of vehicle information is required to be mentioned in ajob card?
(a) Chassis No.
(b) Engine No.
(c) Model No.
(d) All of the above
Ans: (d) All of the above
3. The acknowledgement form must have the signature of the………………..
(a) supervising engineer
(b) mechanic
(c) owner of service centre
(d) None of the above
Ans: (b) mechanic
C. Short answer questions
1. What is a job card?
Ans: A job card is a standard service document used in a workshop torecord vehicle details, customer complaints, work to be carried out, and servicestatus.
2. What all is done during the service of a vehicle?
Ans: During vehicle service, inspection of major components, engine oil change, filter cleaning or replacement, checking brakes and tyres, topping upfluids, rectifying reported defects, and road testing are carried out.
