Session 2: Verbal Communication
Unit 1: Communication Skills
Textual Question-Answers
Check Your Progress
A. Multiple choice questions
1. Choose the correct example of oral communication.
(a) Reports
(b) Newspapers
(c) Face-to-face conversation
(d) Notes
Ans: (c) Face-to-face conversation
2. When we communicate verbally, we should use ………………
(a) difficult words
(b) simple words
(c) confusing words
(d) abbreviations
Ans: (b) simple words
3. Why do we send emails?
(a) To reach on time
(b) To share documents and files
(c) To talk to each other
(d) To meet each other
Ans: (b) To share documents and files
B. Short answer question
1. Write down the different types of verbal communication. Givean example for each type.
Ans: The different types of verbal communication are: Face-to-face communication – Example: Talking to a teacher in the classroom.
Telephone or telephonic conversation – Example: Calling a friend toask for help.
Video conferencing – Example: Attending an online meeting on Zoomor Teams.
Presentations or speeche – Example: Giving a speech in a school assembly.
Oral instructions – Example: A supervisor instructing workers on a task.
