Session 2: Verbal Communication
Unit 1: Communication Skills
Textual Question-Answers
Check Your Progress
A. Multiple choice questions
Read carefully all the options given below the question and choosethe correct option(s).
1. Choose the correct example of oral communication.
(a) Reports
(b) Newspapers
(c) Face-to-face interaction
(d) Notes
Ans: (c) Face-to-face interaction
2. What are the words we should use when we communicateverbally?
(a) Use straight words
(b) Use simple words
(c) Use precise words
(d) Use fixed words
Ans: (b) Use simple words
3. Why do we send emails?
(a) To communicate information
(b) To share documents and files
(c) To talk to each other
(d) Both (a) and (b)
Ans: (d) Both (a) and (b)
B. Subjective question
1. Write down the different types of verbal communication withexamples of each.
Ans: The different types of verbal communication are as follows:
1. Oral communication Oral communication involves spoken words used to share information. Forexample, face-to-face conversation between a teacher and a student or adiscussion in a meeting.
2. Written communication: Written communication involves using writtenwords to convey messages. For example, letters, emails, reports, notices, andmessages written on paper or digital devices.
